Please read these Terms of Service (“Terms”, “Agreement”) carefully before using the services of Vltava Flow s.r.o., located at Vlkova 532/8, Žižkov, 130 00 Praha 3, Czech Republic, ID No.: 084 64 073 (“we”, “our”, or “the Company”).
By accessing or using our website and services, you agree to abide by these Terms. If you do not accept any part of this Agreement, please do not use our website or services.
Who Can Use Our Services
Minimum Age
You must be at least 13 years old to use our website. By accessing our services, you confirm that you meet this age requirement.
Creating an Account
Certain features (such as purchasing game keys) may require registration. You agree to provide truthful, current, and complete information and to keep your login details confidential.
Unacceptable Use
You agree not to:
- Engage in any illegal activities through the website.
- Reverse engineer, duplicate, or misuse the platform.
- Exploit discounts or resell keys without consent.
- Upload malicious software or code.
About Our Products and Prices
Digital Purchases
All items sold are digital game activation keys, delivered electronically. Once a key is sent and revealed, it is deemed consumed and cannot be refunded except if defective (see Refund Policy).
Price Changes
Product prices and availability may change at any time without prior notice. We reserve the right to cancel or reject any order if fraud or pricing errors are suspected.
Payments
All transactions are processed securely via third-party payment providers. By providing payment details, you authorize the transaction in line with your chosen provider’s terms.
We are not liable for any errors or issues that arise with payment gateways. Please consult your payment provider for such concerns.
Ownership and Intellectual Property
All materials on our site, including graphics, text, logos, and software, belong to Vltava Flow s.r.o. or its licensors. Any use of this content without written approval is prohibited.
Content You Provide
If you submit content (reviews, comments, etc.) on our site or social media:
You grant us a worldwide, royalty-free license to use and display your content.
You agree not to post unlawful, offensive, or harmful material.
We reserve the right to remove content that violates these Terms.
Limitation of Our Responsibility
To the fullest extent allowed by law, Vltava Flow s.r.o. is not responsible for:
Any indirect, incidental, or consequential damages.
Loss of profits, data, or revenue.
Problems caused by third-party services or game publishers.
No Guarantees
Our services are provided “as is” without warranties of any kind. We do not guarantee that the website will function without errors, interruptions, or security issues.
Ending Your Access
We may suspend or terminate your access to the website and services if you breach these Terms or engage in prohibited activities. Accounts linked to fraudulent or abusive behavior may be permanently banned without notice.
Applicable Law
These Terms are governed by the laws of the Czech Republic. Any disputes will be handled by the competent courts in the Czech Republic.
Updates to This Agreement
We may modify these Terms at any time. We will post changes on this page and update the “Last updated” date. Continued use of our services after updates signifies your acceptance.
Contact Us
For questions or concerns regarding this policy or your data, contact us at: support@voxelkey.com